Our Privacy & Security Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or shop with us online. We are committed to respecting the privacy and security interests of all visitors to our website. We are the sole owner of the information collected on this site. We will not disclose, sell, share or rent this information to any other individual or entity except as disclosed in this statement.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.
Collection and Use of Personal, Non-Personal Data
We reserve the right to log and analyze information gathered from a user’s visit to this website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data as outlined below.
Personal Data Collection and Use
Personal data is collected when users provide information to us. As an example, a user may request to be added to our email communications. Additionally, when a user creates a new online account on this site, personal data, including, but not limited to, name, email address, and phone number are captured. We use this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.
Non-Personal Data Collection and Use
Non-personal data collected include your web usage patterns when you interact with this website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.
Tracking Technologies
This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. We use third-party analytics packages to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable.
Analytics Software
We use various analytics software which all operate similarly. These applications are technology services that help us better understand your experiences on this website (e.g. how much time you spend on which pages, which links you choose to click, what you do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. These services use cookies and other technologies to collect data on your behavior and your devices; in particular device IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website. They store this information in a pseudonymized user profile. Neither they nor we will ever use this information to identify individual users or to match it with further data on an individual user.
Disclosure of User Data to Third Parties
We do not share non-personal data, as described above, with third parties.
Third-Party Links
This website contains links to other sites. Please be aware that we are not responsible for the content, security, or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.
Account
We reserve the right, in its sole discretion and without prior notice, to discontinue user accounts and/or passwords for any reason whatsoever.
Periodic Updates
Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.
Mobile Message Service
Terms and Conditions
Last Updated: [9/23/2024]
The Bend Electric Bikes mobile message service (the "Service") is operated by Bend Electric Bikes ("Bend Electric Bikes","we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its feature without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Bend Electric Bikes's text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Bend Electric Bikes through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information. Promotional messages may include promotions, specials, and other marketing offers.
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Bend Electric Bikes. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Bend Electric Bikes mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP or email info@bendelectricbikes.com
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.