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We do not accept returns on the following items:

  • Bikes  
  • OneWheel products
  • Batteries
  • Spare Parts    
  • Custom Ordered Parts or Accessories
  • Replacement Parts    
  • Installed Item
  • Chargers    
  • Custom Built Electric Motor Kits

If you're returning an item not listed above it must be returned within 30 days and in original packaging. We'll refund you the product price minus the following fees:
 -  Any delivery costs and return shipping costs.
 -  A maximum of 10% restocking fee may also apply.

Special Order Deposits are non-refundable.

Please note: due to some warranty stipulations once the product has been registered it is technically used and not eligible to be returned.

Warranty Policy

We honor the warranties of all manufacturers Bend Electric Bike Purchases. Warranty claims made within the manufacturer's allotted time frame will not incur labor or shipping charges. Some manufacturers warranties do not cover labor expense, please read your manufacturers warranty carefully before purchasing.